thingseternal strategic solutions
from idea to implementation
Keys to Success
cus·tom·er re·la·tion·ship man·age·ment
n. also CRM. 1. methodologies that help an enterprise manage customer relationships in an organized way in order to heighten customer loyalty and improve profit margins.
DO CLIENTS KNOW YOU’RE OPEN FOR BUSINESS?
Your clients are your most valuable asset. By designating New Clients for special treatment, you’ll distance yourself from the competition. The result: REPEAT CUSTOMERS who refer you to friends and family members
Where do you stand?
What are your Current and Desired Client groups?
How do you attract new customers?
How do you communicate and follow-up with your customers?
Do you offer incentives to current, regular, or new clients?
What are your plans/desires for growing your client base?
Keys to success
Develop a New Client Package with a Free Gift.
Generate a list of prospective clients.
Subscribe New Customers to A Free Newsletter.
Reward your existing clients for their loyalty.
We needed to reface the Envision website and create one for Chesapeake Investment Corporation in time for a major conference of investors.
After our initial discussion, we felt that ThingsEternal "got it." They designed unique, complimentary sites for our two companies and launched them both in time for our conference."
Rob Rosenberger, Principal Envision Financial Corporation
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